Some Pixel 3 devices are stuck in ECL mode, and no one knows why

The Pixel Series 3 was launched in October 2018, so while it may not be old, it is certainly not old enough for people with irregular hardware disabilities to worry. And yet there is an increasing number of reports from Pixel 3 and Pixel 3 XL owners whose devices are stuck in Emergency Download Mode (EDL). EDL Mode is a low-level recovery mode, which ships on mobile devices with Qualcomm chipsets and is used for software that runs faster when a device fails otherwise. Your phone must go into EDL mode right away, it prompts me to do something seriously wrong with the device, which prevents it from booting normally, and this seems to be happening here.

Reports of this problem pile up high in Google’s tracker, media forums, and Reddit (via Technique) Remember the Nexus 5X and Nexus 6P, two devices that in the past have had proper failed-to-boot problems. In these cases, it is possible to retrieve the phone by creating a modified boot image, but in this case, no such fix has been found yet.

With EDL mode designed to flash special images and not the regular “fastboot” file that Google releases, there is now no way to retrieve the Pixel 3 or 3 XL from this mode. The problem is also difficult to diagnose: Some Googlers seeking support on the Android generated bug messages have been suspended because users can’t acquire these reports without a working phone.

To restore device firmware to an EDL device, you need both NAND and QPST imaging, or Qualcomm Product Support. Even if the files were counted right for the Pixel 3 and 3 XL, there is no guarantee that the problem caused by these devices entering the system will be resolved in the first place by factory restore. Phones with Qualcomm chips can boot into EDL mode when a serious fault is detected that prevents the phone from booting, indicating that the image on the right doesn’t even flash, or if it can’t, the phone still won’t boot.

It’s unknown what is the root cause of this problem, though Pixel 3 and 3 XL are not the first pixel phones to face problems. The Pixel 4 XL recently had its extended warranty over one year thanks to potential and charging issues, for example. We will definitely update this article if Google releases a problem search statement.

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